Privacy Policy
Last Updated: April 23, 2023
At MawiidTibi, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our service.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you register on our platform, express interest in obtaining information about us or our products and services, participate in activities on the platform, or otherwise contact us. The personal information we collect may include:
- Name, email address, phone number, and other contact details
- Date of birth and gender
- Health insurance information
- Medical history and health concerns (when booking appointments)
- Login credentials
- Billing and payment information
Automatically Collected Information
When you access our platform, we may automatically collect certain information about your device and usage of the platform, including:
- Device type, operating system, and browser information
- IP address and general location
- Pages visited and features used
- Time spent on pages and interaction information
- Referring websites or sources
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Facilitate account creation and authentication
- Process and manage appointment bookings
- Connect patients with appropriate healthcare providers
- Send appointment reminders and notifications
- Process payments and transactions
- Respond to inquiries and provide customer support
- Improve our platform and user experience
- Send administrative information and updates
- With your consent, send marketing communications
- Protect against fraudulent or unauthorized activity
- Comply with legal obligations
Sharing Your Information
We may share your information with:
- Healthcare Providers: When you book an appointment, your information is shared with the selected healthcare provider.
- Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
- Business Partners: With your consent, we may share your information with our business partners to offer certain products, services, or promotions.
- Legal Requirements: We may disclose your information where required by law or to protect our rights or the rights of others.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to access and receive a copy of your personal information
- Right to rectify or update your personal information
- Right to request deletion of your personal information
- Right to restrict or object to processing of your personal information
- Right to data portability
- Right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use information about you and your interaction with our platform. You can manage your cookie preferences through your browser settings.
Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: privacy@mawiidtibi.com
Phone: +1 (555) 123-4567
Address: 123 Health Avenue, Suite 500, Medical City, MC 12345